1.          THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

             THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

             BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS. 

             YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH THRIVE HEALTH & WELLNESS COLLECTIVE LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

             These terms and conditions (these "Terms") apply to the purchase and sale of products and services through www.shopthrivehealthla.com (the "Site"). These Terms are subject to change by Thrive Health & Wellness Collective LLC (referred to as "us", "we", or "our" as the context may require) without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the "Last Updated Date" referenced on the Site. You should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after the "Last Updated Date" will constitute your acceptance of and agreement to such changes.

             These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see 9).

2.          Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. 

3.          Prices and Payment Terms.

             (a) Prices posted on this Site may be different from prices offered by us at our physical
                   location. All prices, discounts, and promotions posted on this Site are subject to
                   change without notice. The price charged for a product or service will be the price
                   in effect at the time the order is placed and will be set out in your order
                   confirmation email. Price increases will only apply to orders placed after such
                   changes. Posted prices do not include taxes or charges for shipping and handling.
                   All such taxes and charges will be added to your merchandise total and will be
                   itemized in your shopping cart and your order confirmation email. We strive to
                   display accurate price information, however, we may, on occasion, make
                   inadvertent typographical errors, inaccuracies, or omissions related to pricing and
                   availability. We reserve the right to correct any errors, inaccuracies, or omissions at
                   any time and to cancel any orders arising from such occurrences.

             (b) We may offer, from time to time, promotions on the Site that may affect pricing
                   and that are governed by terms and conditions separate from these Terms. If there
                   is a conflict between the terms for a promotion and these Terms, the promotion
                   terms will govern. 

             (c) The following terms may be used by us to communicate pricing information:

                  (i) "MSRP" references the manufacturer's suggested retail price.

                  (ii) "Sales Price" references our normal price for a product or service. 

                  (iii) "Sale" refers to a reduced price for a product or service.

                  (iiii) "Clearance" refers to a reduced price for a product or service that will be
                          discontinued. 

             (d) Terms of payment are within our sole discretion and payment must be received by
                   us before we accept an order. We accept Visa, Mastercard, American Express and
                   Discover for all purchases. You represent and warrant that (i) the credit card
                   information you supply to us is true, correct, and complete, (ii) you are duly
                   authorized to use such credit card for the purchase, (iii) charges incurred by you
                   will be honored by your credit card company, and (iv) you will pay charges incurred
                   by you at the posted prices, including shipping and handling charges and all
                   applicable taxes, if any, regardless of the amount quoted on the Site at the time of
                   your order. 

4.          Shipments; Delivery; Title and Risk of Loss.

             (a) Thrive will ship products anywhere in the Continental United States as well as
                   Hawaii and the District of Columbia.

             (b) We will arrange for shipment of the products to you. Our primary shippers are
                   USPS and UPS, however you may be able to choose from different delivery
                   options. You will pay all shipping and handling charges specified during the
                   ordering process. Shipping and handling charges are reimbursement for the costs
                   we incur in the processing, handling, packing, shipping, and delivery of your order.

             (c) Title and risk of loss pass to you upon delivery. Shipping and delivery dates are
                   estimates only and cannot be guaranteed. We are not liable for any delays in
                   shipments.

5.          Returns and Refunds. Except for any products designated on the Site as final sale or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs provided such products are returned in their original condition and such return is accompanied with a valid proof of purchase and is made within 14 days of delivery for all consumable products and 30 days of delivery for all non-consumable products. To return products, you must call (424) 625-5771 or email us here to obtain a return authorization and a return label in order to ship your product. No items of any type will be accepted without a provided return label.

             Refunds are processed within approximately five business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.

             For defective returns, please refer to the manufacturer's warranty (see 6) included with the product or as detailed in the product's description on our Site.           

             Thrive gift cards are redeemable for services provided by Serenity Acupuncture, Inc., and Thrive products sold at our physical location or online. Gift cards carry no expiration date and cannot be replaced if lost or stolen and are not exchangeable for cash, except where required by law.

6.         Warrenties and Disclaimers.

             (a) Thrive Products: Limited Product Warranty.

                  (i) Limited Warranty - Thrive Products. Thrive warrants to Buyer that, for a period of
                       6 months from the date of purchase, products offered on our Site that were
                       manufactured by, or under the substantial control of (“Thrive Products”), will be
                       free from material defects in material and workmanship.

                  (ii) Disclaimer. EXCEPT FOR THE WARRANTY SET FORTH IN SECTION 6.1 ABOVE,
                        SELLER MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS,
                        INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF
                        FITNESS FOR A PARTICULAR PURPOSE; OR (C) OR WARRANTY AGAINST
                        INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY;
                        WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF
                        PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

             (b) Non-Thrive Products: Manufacturer’s Warranty, Disclaimers. Except for Thrive
                   Products, Thrive does not manufacture or control any other products or services
                   offered on our Site (“Non-Thrive Products”). The availability of such products or
                   services through our Site does not indicate an affiliation with or endorsement of
                   any such product, service, or manufacturer. Accordingly, we do not provide any
                   warranties with respect to any Non-Thrive Products offered on our Site. However,
                   such products offered on our Site are likely covered by the manufacturer's
                   warranty as detailed in the product's description on our Site and included with the
                   product. To obtain warranty service for such defective products, please follow the
                   instructions included in the manufacturer's warranty.

ALL NON-THRIVE PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. 

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. 

YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU FOR ANY NON-THRIVE PRODUCTS.

7.          Limitation of Liability. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND / OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE. 

The limitation of liability set forth above shall : (i) only apply to the extent permitted by law and (ii) not apply to (A) liability resulting from our gross negligence or willful misconduct and (B) death or bodily injury resulting from our acts or omissions.

8.          Goods Not for Resale or Export. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. Accordingly, some products may be subject quantity limitations when purchasing. You further represent and warrant that all purchases are intended for final delivery to locations within the US.

9.          Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

10.        Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

11.        Governing Law and Jurisdiction. This Site is operated from the US. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of California.

12.        Dispute Resolution and Binding Arbitration. 

             (a) YOU AND THRIVE HEALTH & WELLNESS COLLECTIVE LLC ARE AGREEING TO GIVE
                   UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO
                   PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO
                   A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY
                   ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

                  ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

             (b) The arbitration will be administered by the American Arbitration Association
                   ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then
                   in effect, except as modified by this 12. (The AAA Rules are available here or by
                   calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the
                   interpretation and enforcement of this section.

                  The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

                  If you prevail on any claim that affords the prevailing party attorneys' fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law. 

             (c) You may elect to pursue your claim in small-claims court rather than arbitration if
                   you provide us with written notice of your intention to do so within 60 days of your
                   purchase. The arbitration or small-claims court proceeding will be limited solely to
                   your individual dispute or controversy.

             (d) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU
                   NOR THRIVE HEALTH & WELLNESS COLLECTIVE LLC WILL BE ENTITLED TO JOIN
                   OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR
                   ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS
                   REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL
                   CAPACITY. The arbitral tribunal may not consolidate more than one person's
                   claims and may not otherwise preside over any form of a representative or class
                   proceeding. The arbitral tribunal has no power to consider the enforceability of
                   this class arbitration waiver and any challenge to the class arbitration waiver may
                   only be raised in a court of competent jurisdiction.

                  If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

13.        Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this 13 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

14.        No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Thrive Health & Wellness Collective LLC.

15.        No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

16.        Notices.

             (a) To You. We may provide any notice to you under these Terms by (i) sending a
                   message to the email address you provide or (ii) by posting to the Site. Notices sent
                   by email will be effective when we send the email and notices we provide by
                   posting will be effective upon posting. It is your responsibility to keep your email
                   address current.

             (b) To Us. To give us notice under these Terms, you must contact us as follows: (i) by
                   email here; or (ii) by personal delivery, overnight courier, or registered or certified
                   mail to Thrive Health & Wellness Collective, 4325 Glencoe Avenue #11856, Marina
                   Del Rey, California 90295. We may update the facsimile number or address for
                   notices to us by posting a notice on the Site. Notices provided by personal delivery
                   will be effective immediately. Notices provided by facsimile transmission or
                   overnight courier will be effective one business day after they are sent. Notices
                   provided by registered or certified mail will be effective three business days after
                   they are sent.

17.        Severability. If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

18.        Entire Agreement. These Terms, our Website Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.