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Shipping & Return Policy

Shipments; Delivery; Title and Risk of Loss.

             (a) Thrive will ship products anywhere in the Continental United States as well as Hawaii and the District of Columbia.

             (b) We will arrange for shipment of the products to you. Our primary shippers are USPS and UPS, however you may be able to choose from different delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.

             (c) Title and risk of loss pass to you upon delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Returns and Refunds. Except for any products designated on the Site as final sale or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs provided such products are returned in their original condition and such return is accompanied with a valid proof of purchase and is made within 14 days of delivery for all consumable products and 30 days of delivery for all non-consumable products. To return products, you must email us at [email protected] or call (424) 625 - 5771 to obtain a return authorization and a return label in order to ship your product. No items of any type will be accepted without a provided return label.

             Refunds are processed within approximately five business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.

             For defective returns, please refer to the manufacturer's warranty (see 6 here) included with the product or as detailed in the product's description on our Site.